Problems with ASUS P7P55D Series Motherboards [Archive]

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3TnT

01-21-2010, 04:29 PM

So the mobo was ok ! The new one did the same thing... It really a problem of driver. They aren't compatible with the ASUS P7P55D series...

We swap the HDD, the mobo (P7P55D-E to P7P55D), power supply, ram, processor... When we swap of PC with another brand of mobo, no problem !

Will you make an update of driver for this about the P7P55D series of mobo from ASUS ?

thezone

02-09-2010, 09:14 PM

There is definately a problem with the Asus P7P55D motherboard series, I have the P7P55D LE and both the fast track and Delta 1010LT crackle like crazy in both recording and playback. I tried them both on an older computer and there is no problem.

3TnT, can you tell me what motherboard worked with it at the computer store? I need to buy a new one as I know this won't get resolved by either Asus or m-audio. This is a major problem...

Paul

02-10-2010, 03:55 PM

We have been getting several reports about issues with this motherboard and we are looking into it. The problem seems to be a combination of particular versions of the I series processor and this motherboard. Can any of you that are experiencing this issue please post exactly what version of the processor you have tried

3TnT

02-10-2010, 04:21 PM

This is my setup :

ASUS P7P55D-E LGA1156 P55 DDR3 2PCI-E16 3PCI-E1 2PCI CrossFireX USB3.0 SATA 6GB Motherboard
Intel Core I5 750 Quad Core Processor Lynnfield LGA1156 2.66GHZ 8MB Cache Retail Box
G.SKILL F3-12800CL9D-4GBRL Ripjaws PC3-12800 4GB 2X2GB DDR3-1600 CL9-9-9-24 Core I5 1.5V Memory Kit
ATI Radeon HD 5750 (1 Gb GDDR5)
Seagate Barracuda 7200.12 1TB SATA2 3.5IN 8.5MS 7200RPM 32MB Hard Drive Oem
Antec Earthwatts 650W Power Supply ATX12V V2.2 EPS12V Active PFC 80PLUS 120MM Fan
M-Audio Fast Track USB

Paul

02-10-2010, 04:47 PM

Thanks. I will forward the information on to engineering.

3TnT

02-10-2010, 04:48 PM

Thanks ! Do you know when we will get feedback about that ? Or a driver update ?

Paul

02-10-2010, 04:53 PM

I have no information about that. I will try to keep you posted, but I can't guaranty anything.

3TnT

02-13-2010, 05:37 PM

I don't know if this can help but I got a BSOD.

I was playing music with Cubase 5 (with around 4.5 Gb of virtual instruments loaded)(I got 8 Gb of DDR3) and when I close the software, blue screen. I linked the minidump file.
http://www.sevenforums.com/attachments/crashes-debugging/53913d1266087102-blue-screen-win7-64-bit-021310-14742-01.zip

Signature du problème :
Nom d’événement de problème: BlueScreen
Version du système: 6.1.7600.2.0.0.256.1
Identificateur de paramètres régionaux: 3084

Informations supplémentaires sur le problème :
BCCode: 50
BCP1: FFFFFFFFB0BB75C8
BCP2: 0000000000000000
BCP3: FFFFF80002CF5E60
BCP4: 0000000000000005
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Fichiers aidant à décrire le problème :
C:\Windows\Minidump\021310-14742-01.dmp
C:\Users\Mathieu\AppData\Local\Temp\WER-22885-0.sysdata.xml

Lire notre déclaration de confidentialité en ligne :
Windows 7 Privacy Statement - Microsoft Windows

Si la déclaration de confidentialité en ligne n’est pas disponible, lisez la version hors connexion :
C:\Windows\system32\fr-FR\erofflps.txt

Summary of the BSOD:

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed Feb 10 13:47:09.149 2010 (GMT-5)
System Uptime: 0 days 2:05:12.554
BugCheck 50, {ffffffffb0bb75c8, 0, fffff80002cf5e60, 5}
*** WARNING: Unable to verify timestamp for MAudioFastTrack.sys
*** ERROR: Module load completed but symbols could not be loaded for MAudioFastTrack.sys
Probably caused by : MAudioFastTrack.sys ( MAudioFastTrack+2608 )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: Cubase5.exe

I posted it here and it seem to be a problem from the Fast Track USB card or driver...
http://www.sevenforums.com/crashes-debugging/63480-blue-screen-win7-64-bit.html#post567428

3TnT

02-18-2010, 11:42 AM

Paul, any news ?

Paul

02-18-2010, 04:46 PM

What kind of graphics card are you using?

3TnT

02-18-2010, 05:01 PM

Like i said before : ATI Radeon HD 5750 (1 Gb GDDR5)

3TnT

02-22-2010, 12:40 PM

So Paul, any news ???

haujobb242

02-22-2010, 02:16 PM

3TnT

02-22-2010, 03:07 PM

I encounterd the same problem with my new ASUS P7P55D Motherboard.
On my old system there where no problems with the Delta 1010LT.
Now it is crackling all the time while playing music. It sounds as if the level is too high.

My System:
ASUS P7P55D
Intel Core I5 750 Quad Core Processor Lynnfield LGA1156 2.66GHZ 8MB
Sapphire ATI Radeon HD 5770Vapor-X (1 GB GDDR5)
G.Skill DIMM 4 GB DDR3-1333 Kit
Samsung HD103SJ 1TB
Cooler Master Silent Pro M500

I have seven days left, to return the mother-board to the dealer. Or can i expect, that this problem will be solved ever with a new driver?

Wich mainboard is recommended?

My choosen alternative would be the MSI P55-GD65 - but who can tell me, if it might work with this board?
It might be the graphic card HD 5770 that causes the problems!

For any answers or hints - thanks in advance.

The problem really come from the motherboard.

This thread was create with some parts of another thread i made here where i said that i did alot of change with my parts (motherboard, processor, graphic card, ram memory, bios config, system config, hard disk, power supply...). After a long testing period, M-Audio said that the driver have a problem isn't compatible with this board. They receive alot of message about that. They are working on it.

It's long to have answer and update here. I'm thinking getting a new card from another brand. BUT the driver is suppose to be update a day for this problem.

opllars

02-28-2010, 01:24 PM

Any news, Paul, about fasttrack not working with Asus motherboards? Are M-audio working on it?.... as if nothing happens sone, I will buy another card (gets BSODs all the time)

3TnT

02-28-2010, 06:50 PM

I'd like to have answer too ! Please ! :)

piszkot

03-05-2010, 01:34 PM

I have the same problem(pop,cracks)

My system:
OS Win7 Ultimate
Motherboard: Asus M2N68-LA - HP branded
Procesor:
AMD Phenom II X4 810 s frekvencí 2,6 GHz
Level 2 cache: 2 MB
Level 3 cache: 4 MB
Patice Socket AM3

Chipset:NVIDIA nForce 430
RAM:2 x 2 GB DDR2 800 MHz,Max. 4 GB ve 4 slotech
Graphic card:Grafická karta NVIDIA GeForce GT230 s 1,5 GB
HDD:500 GB, 7200 RPM,Rozhraní Serial ATA
Audio:Fast Track Ultra 8R

Is this problem compatibility about Asus Motherboards?://

haujobb242

03-07-2010, 03:55 PM

Migration successfully completed!

I took the chance and ordered another board - the MSI P55-GD65 and new Memory (Kingston ValueRAM DIMM 4 GB DDR3-1333). After removing the old board and assembling the new one i was really excited after the first boot - no crackle or pops. Then i updated to the current Bios-Version and after a new boot i almost got an heart attack. Again the delta was crackling like an damm old cpu fan.

But after disabling C1E (and some submenu options) in the bios the crackling is gone.

Now i have a perfect high speed music machine with reasonably fan noise - and playing games makes fun too!
A small goody: the S/PDIF connection of the MSI syncs at 96kHz to my Delta.

Here is my complete configuration:
* MSI P55-GD65
* Intel Core i5-750 Prozessor
* Scythe Kabuto SCKBT-1000
* Kingston ValueRAM DIMM 4 GB DDR3-1333 Kit
* Sapphire ATI Radeon HD 5770Vapor-X (1 GB GDDR5)
* Samsung HD103SJ 1 TB
* LG GH-22NS
* Cooler Master Silent Pro M500
* Cooler Master CM 690
* DT 770 PRO 80 ohm

Akura

03-10-2010, 08:44 AM

I have the same problem but only with one out-port. Port 3 crackles, no problems for the other ones.
I have an Asus P7P55D-E board with I7-processor.

I hope someone finds a fix!

3TnT

03-10-2010, 02:04 PM

Can we have an update please ! :mad:

Akura

03-12-2010, 06:03 PM

Eureka!! I solved the crackling at the cost of losing C-state tech.

In the bios (advanced menu) I disabled C1E support and C-state tech.
My CPU still uses speedstep to clock down but the sleep-states (c-states) are not possible anymore.

Hope it helps others out too.
I still hope m-audio delivers a solution so we can use C-state tech without crackling.

3TnT

03-25-2010, 04:50 PM

More than 3 month without news !

You'll never get me back to buy a new M-Audio product !

M-Audio really don't care about the customers satisfaction...

One angry customer make lose ten !

000cwb000

03-27-2010, 08:40 AM

FYI forum neighbors: Thank you all for your discussion on this. I submitted the following "incident" ticket to M-Audio support regarding pops and clicking from my Delta 1010LT on my Core i5 750/ ASUS P7P55D system:

Excessive crackling, pops, clicks during playback
The problem summary says it all. This is a newly built computer. The crackling is random but when it occurs it's very obvious and unacceptable. Recording levels are fine - even conservatively low. I have moved PCI slots, disabled on-board sound, disabled the C1E state in BIOS. I'm at a loss for options.

I also have the ASUS P7P55D motherboard which I understand from searching through the forums on your site may have some sort of compatibility problem.

I guess I have these questions;
Is this fixable from your end, e.g., a driver update?
And if so, will you commit to fixing it in the near future?
And if so, when (days?, weeks?, months?)

I'm rooting for you and I really want this product to work correctly in my system. Multi-core processors and Windows 7 64 bit are the present and near future - I hope you deem it's worth your investment in driver maintenance to keep this product viable because people aren't going to go back...

I've just got a few more days to return the Delta 1010LT to the retailer for a refund so please let me know. And please let me know if a recording with the offending crackles would be helpful to you and I will send one.

Thanks,
Chris

Product Delta 1010 LT Problem Area Pops and Clicks
Driver Version 6.0.2_5.10.0.5074 CPU Speed 2.66 IC i5
Platform Win 7 64 Bit RAM 4 GB DDR3 1333
System Type Desktop RA #

3TnT

03-27-2010, 09:14 AM

Return your product ! I'm waiting for 3 month without any news... And now, they stopped to answear our question ! Buy an audio interface from another company and return this one if you can ! It's the best thing to do...

3TnT

04-03-2010, 12:42 PM

Paul... Pleaseeeeeeee !

000cwb000

04-05-2010, 07:17 PM

All,

My particular issue seems to be resolved. After reading this post (http://forums.m-audio.com/showthread.php?4771-Delta-Audiophile-24-96-Crackling-Distortion&p=81530#post81530), I ended up disabling the Intel C-STATE in my BIOS. Recordings are pristine and crackle-free; the way they ought to be.

Clubdred

04-12-2010, 07:53 AM

I am using an ASUS P5B-E motherboard with LGA775, Intel P965+ICH8R Intel Core 2 Duo and also experiencing clicks and pops bad enough to make this thing unusable.

3TnT

04-24-2010, 04:21 PM

Are you kidding me ???

Damnit, give an fuucking answear !!! :mad::mad::mad::mad::mad::mad::mad:

3TnT

04-24-2010, 04:32 PM

3TnT

04-29-2010, 10:03 AM

It's fun to have an answer from a big company like M-Audio...

You just think about the cash and nothing about de customer !

I'm in progress to pass the messages to the most people to not buy any of your products !

Jared

05-03-2010, 12:16 PM

At this point the only issue we have identified is with the version of this motherboard with on-board graphics; the solution is to disable on board graphics and use a dedicated video card. In either case, disabling CPU Throttling and Power Saving utilities like C1E, CState, SpeedStep, etc is recommended as these can cause performance issues.

bonestonne

05-03-2010, 02:14 PM

I have not gone through this thread in-depth, however I'm wondering if anyone has tested out disabling C1E state? On Core i7/i5 processors, this option in BIOS is called CPC C-State.

Also looking for Power Management features to disable, as well as disabling HPET and Intel EIST if available. I don't remember all of the Core i series updated terms for these settings, but I do believe that after some minor BIOS tweaking, the problems should go away.

aaronalberto

05-30-2010, 08:25 PM

Hello! In from Argentina! I was with the same problems that all of you. I can´t be more greatfull for your help. I was tire to trie resolve this problem, i even think to buy a new card! This configuration to the mother board SOLVE MY PROBLEM!! THANK YOU TO ALL THE USER THAT RESOLVED THIS! I´m really happy! THANKSSS...

beyosinator

11-30-2010, 12:15 PM

Here you have what i ve been looking...

I have the same problem, i got the p7p55d too, and its a usb conection problem.
To resolve the problem we should buy a Usb 2.0 PCI card and Mbox 2 works..

I have try it, first i´ll try to change my bios and if not i´ll try to buy the PCI card

Check it out
http://duc.digidesign.com/showthread.php?t=266067&page=

PD. I´m so tired of M-Audiio / Digidesign and company /
I hope all of us can resolve this and dont buy anything more from this companiessss