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View Full Version : Blank error message RESOLVED

TalkingHead
09-21-2008, 06:44 PM
I am also having a problem with Session not starting and giving me a blank error message.

Vista Ultimate 32-bit SP1
Athlon 64 X2 6000+
4GB DDR2 800
PNY Geforce 8800GT 512MB
Soundblaster Xtreme Gamer

Producer USB 5.10.00.5099v2
Sessions 1.6.3v4

Nvidia driver 177.92
Soundblaster driver 2.18.4
JA
09-23-2008, 04:20 PM
Have you checked for updated video card drivers? Can you post a screen shot of the error/window?
TalkingHead
09-24-2008, 06:11 AM
I downloaded Sessions 1.6.3v5 and all video and sound drivers are the latest releases.

Here is my desktop with the errror:

73
Patrick K
09-24-2008, 10:03 AM
I downloaded Sessions 1.6.3v5 and all video and sound drivers are the latest releases.

Here is my desktop with the errror:

73

Just to make sure, your system is recognizing the Producer USB as fully installed before launching Session, correct?
TalkingHead
09-24-2008, 03:13 PM
The Producer USB is recognized as installed.

79
Patrick K
09-25-2008, 07:24 AM
The Producer USB is recognized as installed.

79

Thank you for confirming that so thoroughly! The screenshots are much appreciated.
JA
09-26-2008, 10:33 AM
Just to clarify, are you running an English version of Windows Vista?
TalkingHead
09-26-2008, 10:57 AM
I am indeed running an English version of Windows Vista.
JA
09-26-2008, 11:38 AM
Can you please post a list of the files in the following directory:

Program Files/M-Audio/Session/Resources
TalkingHead
09-26-2008, 01:27 PM
No problem.

Program Files/M-Audio/Session/Resources:

FrameworkStrings.xml
session skin 1a.png
session skin 1b.png
session skin 1c.png
session skin 2a.png
session skin 2b.png
session skin 2c.png
Skins.xml
StringTables.h
StringTables.xml

80

I am going to uninstall and reinstall video, sound and Producer USB drivers as well as Sessions and post the results.
TalkingHead
09-26-2008, 03:33 PM
After doing a complete uninstall of video and audio drivers and Sessions, as well as deleting respected directories, and a complete reinstall, everything seems to be working fine. I am still unsure of what went wrong, but for now it seems to be fixed. Sigh.

Thanks for all your help.
TalkingHead
09-26-2008, 06:24 PM
I think I was able to pinpoint a possible cause.

The Soundblaster X-Fi software CD installes an auto-update feature. When I installed the included software from the CD everything worked fine, but after updating the software through the auto-update, the blank error message returned. Uninstalling the Soundblaster software and reinstalling from the CD fixed the problem.

I hope this helps.
JA
09-30-2008, 11:49 AM
Glad you figured it out! Thanks for the info!
andrew-berry
11-08-2008, 06:59 AM
Can anyone help me as i am experiencing the same problems mentioned on this page but can't seem to find a resolution.
JA
11-10-2008, 12:04 PM
Can anyone help me as i am experiencing the same problems mentioned on this page but can't seem to find a resolution.

Please start by providing information about your system as requested in this thread (http://forums.m-audio.com/showthread.php?t=57).