Audiophile 192 stereo / bass problem RESOLVED

[krank]

I've recently installed the Audiophile 192 soundcard and I've noticed that I don't hear enough bass in stereo mode, but when I mute any of the left or right channels, the other speaker gains bass at a normal level (the way it should be).
Still, this is the smallest problem because after restarting the pc, my operating system freezes (in safe mode it restarts, right after loading all the drivers).
In order to use the soundcard, I have to chose "the last known good configuration" and then install the driver again without restarting, but even in this conditions I don't hear any bass so it's useless.
I've tried several drivers, including the latest one. My operating system is windows XP SP2 and I have 512 Mb of RAM and an Athlon XP 2000+ (1.6 GHz ) processor.
Please help me (if anyone can). For the moment, I'm still using my onboard soundcard.

[BlackBurst]

did you try disabling the onboard soundcard in the BIOS? sometimes that can help conflicts. also check your IRQ addresses for sharing conflicts between devices.

[krank]

I've double checked the IRQ addresses for every device and it has no conflicts. Today I've managed to install the soundcard using the latest driver (2006) and now my computer boots up normally and it doesn't freeze anymore. The stereo problem still persists, I will have to see if it's not because of the cables I'm using. I have 2 mono jack cables coming from the soundcard into my active studio monitors (one cable each). I will check today with 2 stereo jack cables coming OUT from the soundcard and go IN the studio monitors with XLR.
It's like the soundcard is losing power or something, when I use it in stereo mode.

[krank]

Case closed, problems solved. It seems that although the outputs are separated (L + R), I needed a STEREO cable. I can only guess that the low frequencies are passed on a wire and the higher ones on the other wire.:D
Now I'm feeding my speakers with some quality sound :cool:

[redrol]

the stereo cable you speak of is really a Balanced TRS cable

[BlackBurst]

I'm glad you got it working. one thing.... check to make sure your polarity of speaker connections is correct. I have a suspicion that maybe you were listening to the audio out of phase.