Can't get upgrade for sessions / micro problems

[mdav1632]

I'm running Session 1.5.0
XP pro sp2
I'm registered for 49e with sessions and a FTPro
link to upgrade won't work. Keeps saying my email is not registered. Do I qualify for an upgrade?
I've had lots of problems with drivers but since I noticed a new version I thought I'd give it a shot.

Also, when I tried to run the new micro driver I get the TBIA "device error" or something like that. I have disabled anti virus. didnt help

can you help?
Thanks

[mdav1632]

some details
Session 1.6.3 Update - 1.6.3 error is "The entered email is not registered"

When loading new micro driver the error is "The data is invalid"

[mdav1632]

Update on the micro. I uninstalled driver and installed the original version 5.10.0.5091 and that got rid of the "Data in invalid" error.
Any idea why I can't upgrade the driver.
again, running Win XP Pro sp2

Thanks

[JA]

The problem is you registered a Keystation 49e which is not related to Session. I updated your product registration to KeyStudio 49 (a Session compatible product); you can now download the 1.6.3v5 udpate with your e-mail.