Windows XP Cannot Install This Hardware

[wtnind]

Hi,

I went through the process outlined in the quickstart guides for installing my new Audiophile 192 PCI board. After installing the drivers and attaching the card (while pc is off) I get the detected new hardware wizard as per the instructions except that instead of displaying:

"M-Audio Delta" it displays the generic name "Multimedia Audio Controller"

It then fails to find an appropriate driver, I've tried manually selected the M-Audio 192 card through the option 'Don't search, I will choose a driver to install' but when I do that the device lists an error code 10 unable to start in the device manager.

I have tried using both the drivers on the CD, the ones on the website for WindowsXP SP2 and even in desperation the SP3 ones but nothing has worked.

I have tried switching which PCI port its plugged into and also disabling 'Assign an IRQ to Video Card' option (since I read about some conflict of IRQ ports?)

When I run 'C:\Program Files\Common Files\Microsoft Shared\MSInfo\msinfo32.exe' to check for IRQ conflicts everything is marked ok:


Resource Device Status
IRQ 9 Microsoft ACPI-Compliant System OK
IRQ 9 AXOJBP57 IDE Controller OK
IRQ 27 VIA PCI to PCI Bridge Controller OK
IRQ 24 NVIDIA GeForce 8500 GT OK
IRQ 31 VIA PCI to PCI Bridge Controller OK
IRQ 28 JMicron JMB36X Controller OK
IRQ 21 VIA Serial ATA Controller - 5337 OK
IRQ 21 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 21 VIA USB Enhanced Host Controller OK
IRQ 14 Primary IDE Channel OK
IRQ 15 Secondary IDE Channel OK
IRQ 20 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 20 Realtek RTL8169/8110 Family Gigabit Ethernet NIC OK
IRQ 22 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 23 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 5 Multimedia Audio Controller OK
IRQ 0 High precision event timer OK
IRQ 8 High precision event timer OK
IRQ 13 Numeric data processor OK
IRQ 6 Standard floppy disk controller OK
IRQ 4 Communications Port (COM1) OK
IRQ 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
IRQ 17 Microsoft UAA Bus Driver for High Definition Audio OK

The Hardware Resources->Conflicts/Sharing dialog brings up:
[Conflicts/Sharing]

Resource Device
I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller
I/O Port 0x00000000-0x00000CF7 PCI bus

IRQ 20 VIA Rev 5 or later USB Universal Host Controller
IRQ 20 Realtek RTL8169/8110 Family Gigabit Ethernet NIC

I/O Port 0x000003C0-0x000003DF VIA PCI to PCI Bridge Controller
I/O Port 0x000003C0-0x000003DF NVIDIA GeForce 8500 GT

IRQ 21 VIA Serial ATA Controller - 5337
IRQ 21 VIA Rev 5 or later USB Universal Host Controller
IRQ 21 VIA USB Enhanced Host Controller

Memory Address 0xDA000000-0xDDFFFFFF VIA PCI to PCI Bridge Controller
Memory Address 0xDA000000-0xDDFFFFFF NVIDIA GeForce 8500 GT

IRQ 9 Microsoft ACPI-Compliant System
IRQ 9 AXOJBP57 IDE Controller

Memory Address 0xFE800000-0xFE8003FF High precision event timer
Memory Address 0xFE800000-0xFE8003FF System board

Memory Address 0xC0000000-0xFEBFFFFF PCI bus
Memory Address 0xC0000000-0xFEBFFFFF VIA PCI to PCI Bridge Controller
Memory Address 0xC0000000-0xFEBFFFFF NVIDIA GeForce 8500 GT

Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF VIA PCI to PCI Bridge Controller
Memory Address 0xA0000-0xBFFFF NVIDIA GeForce 8500 GT
Memory Address 0xA0000-0xBFFFF PCI bus

I/O Port 0x000003B0-0x000003BB VIA PCI to PCI Bridge Controller
I/O Port 0x000003B0-0x000003BB NVIDIA GeForce 8500 GT

I/O Port 0x00000D00-0x0000FFFF PCI bus
I/O Port 0x00000D00-0x0000FFFF PCI bus


Any help would be much appreciated!

[JA]

Can you try disabling your on-board sound card and Ethernet controller and see if the computer can identify the card as an M-Audio Delta? Have you tried all PCI slots?

If the computer is only identifying the card as Multimedia Audio Controller, it could be a problem with the Delta card. Can you try installing the card in a different computer?

[wtnind]

I tried disabling the onboard ethernet and sound card neither of which changed anything.

When I put the card into my ubuntu machine (PC2) I was able to detect it as an ICE1724 card through ALSA. I wasn't able to get it to record anything though, but I'm very new to linux and cant get many things to work under it.

I then reformatted my ubuntu machine (PC2) and installed windows xp pro onto it, I get the same message as on my primary machine (PC1) as I outlined above. That makes me think its the card either that or the motherboards are too similar (both were relatively cheap, have only 2 PCI ports and report using the Pheonix - Award BIOS v 6 when I run dxdiag)

[JA]

How long have you had the card? Can you exchange with the retailer or have them test in one of their computers?

[Peter]

Hello,

I have exactly the same problem.
"Code 10" in device manager.

I've tried everything (re-install, other motherboard, new drivers, etc).

I would like to know what I can do to fix this problem.

[JA]

Hello,

I have exactly the same problem.
"Code 10" in device manager.

I've tried everything (re-install, other motherboard, new drivers, etc).

I would like to know what I can do to fix this problem.

What OS and driver version are you running? Is the system identifying the card as M-Audio Delta or Multimedia audio controller? Does "other motherboard" mean a different computer? Have you tried different slots on the mother board?

Which Delta card do you have? How long have you had it? Was it working previously?

[Peter]

OS is Vista (without SP1)
Driver version is Delta_V32_5.10.00.5069v3
First was my system identifying the soundcard as Multimedia audio controller.
After manual installation of de drivers, my system says "M-audio Delta Audiophile".
Other motherboard is not another computer. Only the motherboard has changed because I thought that it was a compatibility problem between soundcard and bios or something like that.
I've tried both slots (after removing the card I've removed the driver, restarted the computer and re-installed the driver).
My card is a Audiophile 2496.
The card I aproximately 2 years old.
It was working OK with in another machine (with Windows XP).

[JA]

If it was working in another machine, it sounds like an issue or conflict with the new one. Do you have all the BIOS and chipset updates for the motherboard? Can you check to see what IRQ the Delta card is assigned by going to Start>Run>msinfo32>hardware resources>IRQ's; are any other devices assigned the same IRQ #? Can you try disabling your built-in sound card and Ethernet/Wireless controllers to see if the drivers will successfully load/start?

[Peter]

I think I've installed all BIOS and chipset updates.
Built in card is disabled and I've also tried to disable ethernetcontroller.
There is no IRQ assigned. Is this the problem?
Msinfo32 gives the following information (sorry, it's dutch)

Systeeminformatierapport is geschreven op: 08/18/08 22:59:03
Systeemnaam: KLERKSERVER
[IRQ's]

Bron Apparaat Status
IRQ 80 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 81 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 82 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 83 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 84 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 85 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 86 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 87 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 88 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 89 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 90 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 91 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 92 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 93 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 94 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 95 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 96 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 97 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 98 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 99 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 100 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 101 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 102 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 103 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 104 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 105 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 106 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 107 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 108 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 109 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 110 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 111 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 112 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 113 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 114 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 115 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 116 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 117 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 118 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 119 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 120 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 121 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 122 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 123 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 124 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 125 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 126 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 127 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 128 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 129 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 130 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 131 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 132 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 133 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 134 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 135 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 136 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 137 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 138 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 139 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 140 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 141 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 142 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 143 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 144 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 145 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 146 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 147 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 148 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 149 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 150 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 151 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 152 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 153 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 154 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 155 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 156 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 157 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 158 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 159 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 160 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 161 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 162 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 163 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 164 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 165 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 166 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 167 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 168 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 169 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 170 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 171 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 172 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 173 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 174 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 175 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 176 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 177 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 178 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 179 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 180 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 181 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 182 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 183 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 184 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 185 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 186 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 187 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 188 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 189 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 190 Systeem dat voldoet aan Microsoft ACPI OK
IRQ 0 Gebeurtenistimer met hoge precisie OK
IRQ 8 Gebeurtenistimer met hoge precisie OK
IRQ 13 Numerieke-gegevensprocessor OK
IRQ 7 NVIDIA nForce PCI System Management OK
IRQ 22 Standard OpenHCD USB Host-controller OK
IRQ 21 Standaard Enhanced PCI naar USB-hostcontroller OK
IRQ 21 NVIDIA GeForce 7100 / NVIDIA nForce 630i OK
IRQ 14 IDE-kanaal OK
IRQ 15 IDE-kanaal OK
IRQ 16 Realtek 8180 Extensible 802.11b-draadloos apparaat #3 OK
IRQ 4294967294 PCI standard PCI-to-PCI bridge OK
IRQ 4294967293 PCI standard PCI-to-PCI bridge OK
IRQ 4294967292 PCI standard PCI-to-PCI bridge OK
IRQ 20 Standaard Dual Channel PCI IDE Controller OK
IRQ 4294967291 NVIDIA nForce Networking Controller OK

[J6771621]

I ran into the same problem, except it was on the same machine. After I installed my geforce 260 gtx video card the sound ceased to work. It only came up as a multimedia audio controller and it cannot find the drivers. I have done everything I can think of, using different PCI slots, installing different drivers, giving it its own IRQ below 16, and finally turned to tech support awaiting a reply. Nothing I can think of works I would really like to know how to fix this.

[Peter]

Hello JA,

Have you another idea what I can do to fix my problem?

[JA]

Hello JA,

Have you another idea what I can do to fix my problem?

When you say you manually installed the drivers, did you manually update the "Multimedia Audio Controller" drivers and select the Delta Drivers?

Are there just the 2 PCI slots? Do you have any other PCI cards installed? Do any other devices appear in the device manager with yellow question marks or exclamation points? Can you also try disabling the wireless controller (Realtek 802.11), and any virus protection/firewall software that may be enabled and see if it will properly recognize the device and install the drivers?

[Peter]

Indeed; I manually installed the drivers as you described.

There are no other exclamation points. Only M-audio Delta audiophile has an exclamation point.
Today, I removed the other pci-card (wireless controller) and disabled the onboard networkcard.
Result: nothing.

I also have updated the drivers of the motherboard (NVIDIA nForce 630i) and the bios (ASUS P5N-EM HDMI ACPI BIOS Revision 0305).

What's the next step?

[rickwhitaker]

For what it's worth I am having the same problem with a Delta 192 except that I've had it up and running without any trouble for a year or so. Could this be something to do with a Windows update?

[Peter]

Hello JA,

I really don't know how to fix my problem.
Is there a solution?

[JA]

Peter, do you have access to the machine in which the Delta card was previously working to see if the problem may be the card? The manual installation will not work, the system has to identify it as the M-Audio Delta on its own.

[Peter]

No, it was the same computer, but wilth another motherboard and OS was XP. Now I've Vista installed.

Any other idea?

The driver is installed, but the card is not "starting".
Is it possible that my soundcard is not able to get an IRQ?

[JA]

If the card was working with the previous motherboard, and not the new motherboard, it sounds like there is a conflict/incompatibility with this new motherboard. What is the new motherboard?

Are there any local dealers that can test the card for you in another computer system (or possibly a friend or neighbors computer)? This can determine if the problem is the Delta card, or with the motherboard.

[Peter]

I've tried the soundcard with two motherboards. But the card doesn't work.
At this moment I have a ASUS P5N-EM HDMI.

The soundcard works good in a XP-machine.
It is not possible for me to test the soundcard in another Vista-computer

With Windows XP it worked perfect.
Now with Windows Vista home 32 bit the soundcard doesn't start.
It seems to be an incompatibility between Vista and the soundcard-driver.

The soundcard works good in another PC.
The soundcard works not with another motherboard (same Vista-installation).

SIW says about the soundcard:

apparaat ID PCI\VEN_1412DEV_1712SUBSYS_A0341412REV_02
433B8967503050
Status 0x01802400 Has Problem
Probleem 0x0000000a (10)
Service DELTAII
Capaciteiten 0x00000000
Configuratievlaggen 0x00000000
Klasse MEDIA
Fabrikant M-Audio
Hardware IDs PCI\VEN_1412DEV_1712SUBSYS_A0341412REV_02
PCI\VEN_1412DEV_1712SUBSYS_A0341412
PCI\VEN_1412DEV_1712CC_040100
PCI\VEN_1412DEV_1712CC_0401
Compatibiliteits ID's PCI\VEN_1412DEV_1712REV_02
PCI\VEN_1412DEV_1712
PCI\VEN_1412CC_040100
PCI\VEN_1412CC_0401
PCI\VEN_1412
PCI\CC_040100
PCI\CC_0401
Klasse HUID {4d36e96c-e325-11ce-bfc1-08002be10318}
Lokatie PCI-bus 1, apparaat 6, functie 0
Bus nummer 0x00000001
Enumeratornaam PCI
Beschrijving M-Audio Delta Audiophile
Stuurprogramma {4d36e96c-e325-11ce-bfc1-08002be10318}\0000
Fysiek object Naam \Device\NTPNP_PCI0025
Bustype GUID {44203042-2046-4245-2043-382031302042}
Verouderde Bustype 0x00000005
Installatiestatus 0x00000000
Apparaatadres 0x00060000

Apparaat configuratiebestand oem19.inf
InfPath oem19.inf
IncludedInfs ks.inf
wdmaudio.inf
InfSection DELTAII
InfSectionExt .NTx86
ProviderName M-Audio
DriverDateData 00 40 13 86 C1 7C C8 01
DriverDate 3-3-2008
DriverVersion 5.10.0.5069
MatchingDeviceId pci\ven_1412dev_1712subsys_d6341412
DriverDesc M-Audio Delta Audiophile
CoInstallers32 deltaIICoIn.dll,DeltaIICoInstProc
AssociatedFilters wdmaud,swmidi,redbook
Stuurprogramma deltaII.sys
NTMPDriver deltaII.sys,sbemul.sys

Klasse MEDIA
ClassDesc @mmci.dll,-3000
Sound, video and game controllers
IconPath %systemroot%\system32\mmsys.cpl,-3004
LowerLogoVersion 5.1
Installer32 mmci.dll,MediaClassInstaller

[JA]

When you switch motherboards, you should re-install Vista. I think simply swapping motherboards and using the same OS installation could cause problems. The Vista drivers work. I've tested them myself on multiple Vista Systems, and we know your card works because it still works on the XP system.

Do you by chance have iTunes installed? It sounds crazy, but another user reported a code 10 error with a USB sound card and he worked around it by uninstalling iTunes.

[Peter]

Thank you for your answer.
Today I reinstalled Vista to eliminate all Vista issues. After installation of Vista, I first installed the m-audio drivers.
But .... no result! Hardware manager still says "Code 10 unable to start device".
I-tunes is not installed.

What else can I do ?!

[catswingsteve]

Code 10 unable to start device
I have 2 delta 1010LTs (rev b and rev c boards)
My MSI motherboard died (blank screen)
I have just installed XP Home SP2 on an ASUS p4c800 deluxe motherboard
Everything else is working but i cannot get the 1010LTs to install

Do you think they are both dead?
I have read this thread and all the symptoms are the same for me
Fresh XP install and windows is telling me it cannot tell if the 1010LTs are compatible with my hardware !

Code 10 Device cannot start . . .
Is this what happens when these cards go south?

H E L P before i go out and buy something from the competitors !

[JA]

Peter; a guy here in the department has the same motherboard (ASUS P5N-EM HDMI) and regularly uses his Delta 66 on XP & Vista. The card should be working and I don't know why it's not. Try going into msconfig and disabling all startup items, and on the services tab, click to hide all Microsoft Services, and disable the rest. Then test the card in different PCI slots.

catswingsteve, How did the motherboard die? Did you have any other PCI cards installed on that motherboard? If so, do those devices still work? Can you test the 1010lt's on another computer? This could help determine if the cards are bad. Have you tried different PCI slots? Have you checked for chipset/bios updates for your motherboard?

It the cards are faulty, you can return them for repair. There is a 1 year warranty on the cards.

[catswingsteve]

Hi JA, I dont know how the old MSI 6788 mobo died for sure but it could have been a power supply/brown-out ? Maybe something got past Norton and the Firewall ? The cursor froze/PC locked up - pressed power switch to reboot - Blank screen.
I am not connecting this Asus new build to the internet and I have upgraded from 420 to a 650watt to eliminate that possibility. I only had 2 1010LTs (that's all i will ever be using) I tried the cards on a brand new mobo/cpu bundle (using the 650watt power supply) and i got the same messages after installing XP.
I have the latest bios installed (ooer it is a beta but its a couple of years old) and have tried the recommended (unshared) PCI slots as well as the ones that are shared by SATA (with and without SATA drives connected)
I tried one card in another PC thats knocking around - same message.
It's hard to believe that whatever killed the mobo, killed the PCI cards but not an AGP graphics card that was fitted (AGP card is now working on my current Asus mobo)
I have ordered a brand new 1010LT from Soundware in Newcastle (should be here saturday morning) If that card is OK then i will want to get the other 2 looked at (they are out of guarantee)
Hopefully i will end up with a 24 track recording system with all 3 cards - economics permitting !

Thanks

Desktop PC : XP Home SP3
Mainboard : Asus P4C800 Deluxe
Chipset : Intel 875P
CPU : Intel P4 320E 1Mb L2 800FSB
RAM : Corsair Twinx XMS PC3200 2x1Gb
Video : XFX Nvidia 6200 256Mb
HDD : Seagate Barracuda 300 Gb 7200RPM IDE

[catswingsteve]

I got a brand new in an unopened box Delta 1010LT and managed to install it (despite the instructions in the manual being woefully incorrect)
Hey presto - It works
So at this moment i believe my 2 old Delta 1010LT's to be K.I.A.
The cards have what looks like a removeable EPROM on them.
I am hoping that re-flashing that device will revive them.
I am waiting to hear from M-Audio Support now

I will probably never know what killed my old motherboard but whatever it was it is looking as if it took out my 2 soundcards too

This device cannot start (Code 10) might not be final

Desktop PC : XP Home SP3
Mainboard : Asus P4C800 Deluxe
Chipset : Intel 875P
CPU : Intel P4 320E 1Mb L2 800FSB
RAM : Corsair Twinx XMS PC3200 2x1Gb
Video : XFX Nvidia 6200 256Mb
HDD : Seagate Barracuda 300 Gb 7200RPM IDE

[nimrod zin]

Hello Y'all.
I've encountered the same problem. same effect and same cause.
after replacing a motherboard and reinstalling XP.
I did try to install the card on a different PC and it didn't work.
Isn't it strange that we all have this problem in two three months ? this card is out for so many years, and the first time this happened is july ?
If you have any ideas please share them. nothing I tried worked. and I don't want to buy a new card.
thanks,
nimrod.

[catswingsteve]

nimrod zin
Give M-Audio UK Support a call
They will probably repair it free of charge
That is what they told me so i sent my 2 faulty cards back last week

[catswingsteve]

The brand new card i just managed to install is now giving me cause for concern - If i remove the card from my PC everything is fine but as soon as i fit it (without even installing the drivers) i can hear like a mains hum and moving the mouse or hard drive activity modulates the noise. In my sequencer i can see the noise at -75Db and moving the mouse makes it quieter by about 6 to 10Db !
I have used 2 delta 1010LTs for well over a year with no problems and certainly nothing like this mouse noise before.

[nimrod zin]

My Delta 1010LT is long past it's warranty, bought it 3 years ago.
and I'm kinda sure it has something to do with the new motherboard, graphic card...
it doesn't make any sense that it will stop working like that.
hope someone will come up with a solution.
thanks,
nimrod.

[alanbyrne]

Hey folks!

I'm having the same problem with my Delta AP192 on XP.

I have tried latest drivers, reseating card in another pci slot, deleting all traces of previous drivers and files, On-board sound is disabled etc etc etc :D

I've been at this a long time and the only thing i can think of is this.....

Below is the hardware id's for each of the delta cards for XP32bit

;;================= XP 32 bit =================

[M-Audio.NTX86]
%DELTA1010.DeviceDesc% = DELTAII,PCI\VEN_1412&DEV_1712&SUBSYS_D6301412
%DELTADIO.DeviceDesc% = DELTAII,PCI\VEN_1412&DEV_1712&SUBSYS_D6311412
%DELTA66.DeviceDesc% = DELTAII,PCI\VEN_1412&DEV_1712&SUBSYS_D6321412
%DELTA44.DeviceDesc% = DELTAII,PCI\VEN_1412&DEV_1712&SUBSYS_D6331412
%DELTAAP.DeviceDesc% = DELTAII,PCI\VEN_1412&DEV_1712&SUBSYS_D6341412
%DELTATDIF.DeviceDesc% = DELTAII,PCI\VEN_1412&DEV_1712&SUBSYS_D6351412
%DELTARBUS.DeviceDesc% = DELTAII,PCI\VEN_1412&DEV_1712&SUBSYS_D6371412
%DELTA410.DeviceDesc% = DELTAII,PCI\VEN_1412&DEV_1712&SUBSYS_D6381412
%DELTA1010LT.DeviceDesc%= DELTAII,PCI\VEN_1412&DEV_1712&SUBSYS_D63B1412
%DELTAAP192.DeviceDesc% = DELTAII,PCI\VEN_1412&DEV_1724&SUBSYS_36321412

My card highlited in red. Notice the SUBSYS_36321412 which i presume is the actual Audiophile 192 ID

But when i go into the "Device Manager/AP192's Properties/Details" I get

Device Instance ID -

PCI\VEN_1412&DEV_1724&SUBSYS_A000A012&REV_01\4&5855BE9&0&10F0

Hardware ID's

PCI\VEN_1412&DEV_1724&SUBSYS_A000A012&REV_01
PCI\VEN_1412&DEV_1724&SUBSYS_A000A012
PCI\VEN_1412&DEV_1724&CC_040100
PCI\VEN_1412&DEV_1724&CC_0401

Compatible ID's

PCI\VEN_1412&DEV_1724&REV_01
PCI\VEN_1412&DEV_1724
PCI\VEN_1412&CC_040100
PCI\VEN_1412&CC_0401
PCI\VEN_1412
PCI\CC_040100
PCI\CC_0401

No SUBSYS_36321412 in sight.

Google doesn't find any hits for SUBSYS_A000A012 either. Strange for a hardware ID not to return a single result

Ok so is this why the driver wont install or am i way off the mark with this one? has the hardware ID of the device somehow been corrupted? Is there any way to fix it?

It would also be interesting to see if anyone else has differences in the ID of thier card to those the driver will
install for.

[JA]

alanbyrne, The hardware ID returned from your 192 is not a valid ID. Either the EEPROM (firmware) in the 192 is damaged, or your motherboard isn't properly communicating with the 192. Can you test the 192 in a different system?

How long have you owned the card? Was it working previously on this system or on another?

[alanbyrne]

JA

I haven't really got access to another PC, just a laptop. The card was working for a short while which leads me to believe the motherboard is compatible/working ok.

The killer is i bought the card last year 22/10/07 approx. :(

What do you suggest?

[JA]

If you can't test it in another system I'd suggest contacting tech support and arrange to send it in for testing/repair.

[navymaker]

Hi, I also have issues with code 10, my system is ASUS Crosshair motherboard with NVidia 8800 gts.

Update: in my case - this is a eeprom problem, after flashing eeprom all work.

[neurasthenia]

Your card is broken!Return it for new one!

[DJ-Hoodzie]

Hi guys

Iv recently had to wipe my computer due to a bad virus and after re-installing everythin my Audiophile 2496 sound card will not work. I spent all day and night trying to sort this but it keeps throwing up Code 10 error. After giving up on it i turned my computer off and went to bed. Next morning turned my computer on and for some wierd reason it was working?? After then turning my computer off again and the next day going back onto my computer it had lost the sound card and now im back with the same problem.

I have done the Run>msinfo32 and searched for my m-audio sound card and it has shown up like this

Name SoundMAX Integrated Digital Audio
Manufacturer Analog Devices, Inc.
Status OK
PNP Device ID PCI\VEN_8086&DEV_24D5&SUBSYS_82271043&REV_02\3&267A616A&0&FD
I/O Port 0x0000A400-0x0000A4FF
I/O Port 0x0000A000-0x0000A03F
Memory Address 0xFBDFF800-0xFBDFF9FF
Memory Address 0xFBDFF400-0xFBDFF4FF
IRQ Channel IRQ 17
Driver c:\windows\system32\drivers\smwdm.sys (5.12.01.5410, 215.81 KB (220,992 bytes), 01/11/2009 21:40)

Name M-Audio Delta Audiophile
Manufacturer M-Audio
Status Error
PNP Device ID ROOT\MEDIA\0000
Driver c:\windows\system32\drivers\delta.sys (5.10.00.5057, 295.25 KB (302,336 bytes), 04/11/2009 13:45)

I have also looked at the IRQ's in Hardware Resources and its showing me this

IRQ 0 System timer OK
IRQ 4 Communications Port (COM1) OK
IRQ 6 Standard floppy disk controller OK
IRQ 8 System CMOS/real time clock OK
IRQ 9 Microsoft ACPI-Compliant System OK
IRQ 13 Numeric data processor OK
IRQ 14 Primary IDE Channel OK
IRQ 15 Secondary IDE Channel OK
IRQ 16 ATI Radeon 9550 / X1050 Series OK
IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24D2 OK
IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24DE OK
IRQ 17 VIA OHCI Compliant IEEE 1394 Host Controller OK
IRQ 17 SoundMAX Integrated Digital Audio OK
IRQ 18 Intel(R) 82801EB USB Universal Host Controller - 24D7 OK
IRQ 18 Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1 OK
IRQ 19 Intel(R) 82801EB USB Universal Host Controller - 24D4 OK
IRQ 21 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 22 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 23 Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD OK
IRQ 23 VIA USB Enhanced Host Controller OK
IRQ 23 Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller OK

Any ideas?????