PDA

View Full Version : Newbie query - driver update 2496


Siso
04-17-2009, 09:44 AM
Hi
I've used the Audiophile 2496 for about a year with no problems (in Windows XP SP3). A friend told me there was a driver update for it on the M Audio site (update of 27 Jun 08 File name: Delta V3s 5.10.00.5069v3.exe). When I downloaded and ran this file, there was a prompt screen offering the choices 'Modify', 'Repair' or 'Remove'. Modify and Repair seemed to be blocked (wouldn't accept a check mark), so I checked 'Remove', thinking that must be the only suitable option for my set-up. However, all it did was actually remove the 2496 from my hardware list, and I had to do a System Restore back 24 hours to get sound back (which gave me other problems I won't go into here). What did I do wrong? Thanks.

JA
04-17-2009, 04:35 PM
All you did was uninstall the old driver, you never installed the new driver. If the installer detects a previous driver, it will prompt you to remove the driver before it can install a newer version. You must run the installer again to actually install the new driver. Check out this driver installation guide: http://www.m-audio.com/index.php?do=support.faq&ID=c3dc57d75f25983d19f7827b3973b7be

If you are on XP, I would suggest sticking with the previous driver (5057v3).

Siso
04-19-2009, 05:55 AM
JA - (sorry for delay - was not able to get online). Many thanks for this assistance.