Installation help

[drodstl]

Hello. First post. I installed the 2496 and could not use the original software driver (outdated) then downloaded the latest upgrade for the 2496 and it won't install.. It says " your computer operating system is not supported to use wtih this driver. The driver requires the 64 bit version of vista?" I read a post that said to right click on the download and go to properties, compatability then select vista. The newest system there is xp sp3? What do I need to do?





Medion Akoya E5300
AMD Phenom x3 64bit
3gb ram
Vista home premium
Sessions Key stidio
with Micro USB Audio Interface
Audiophile 2496

[JA]

<post split to new thread>

It sounds like you are trying to install a 64-bit driver on a 32-bit system. Here is a link to the latest 32-bit driver installer: http://www.m-audio.com/index.php?do=support.drivers&f=930

[drodstl]

Thanks, JA. for the download info. I called Medion to find out the computer is 32 bit and Microsoft can upgrade, at a couple hundred dollars, to 64 bit. The 2496 is working now.