Fast Track Pro Output and Input issue
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Thread: Fast Track Pro Output and Input issue

  1. #1
    Join Date
    Dec 2009
    Posts
    1

    Question Fast Track Pro Output and Input issue

    This is my first post. I just read all the FAQs, read before posting, searched for my answer (found no solution), etc. and also updated my signature with all the relevant product information.

    I had been using the Fast Track Pro for a few months as an output device and everything was working smoothly.

    Today, I tried to plug in my cousin's guitar into one of the Microphone/Instrument Inputs (Mic/Inst) using an unbalanced 1/4” TS
    plug, and made sure the Inst/Line button was set to the out (Inst) position.

    Now, for some reason, nothing works! Both input lights (clip and signal) remain on all the time for both inputs, even when nothing is plugged in. The input sound is muddy, sporadic (awful) and now the output sound is exactly the same.

    What happened?!
    Model: MacBook Pro 15"
    OS: 10.5.8
    CPU: 2.4 GHz Intel Core 2 Duo
    Memory: 4 GB (2 X 2GB) 667 MHz DDR2 SDRAM
    M-Audio Device / Driver / Firmware: Fast Track Pro USB / 1.8.0 / 1.0

  2. #2
    Join Date
    Oct 2008
    Location
    Sierra Madre, CA
    Posts
    11,806

    Default

    It seems like there may have been some kind of ESD (electro-static discharge) from the guitar cable that damaged the Fast Track Pro. You should get your Fast Track Pro repaired.

    For a repair you would need to submit an incident with M-Audio Technical Support. For a warranty repair, you will also need to submit a copy of the receipt to verify date of purchase.

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