Broken Keys?
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Thread: Broken Keys?

  1. #1
    Join Date
    Mar 2012
    Posts
    1

    Default Broken Keys?

    Yesterday I received my brand-new Venom. Soon I experienced a problem while using the synth stand-alone: when i press the "d-key or b-key" in first and third octave or the "fis-key" in the second and fourth octave, no sound is produced, no matter if in single or multi mode. Factory Reset won`t solve this problem. Please help!

  2. #2
    Jared is offline Tech Support, Community Mgr, Customer Advocate
    Join Date
    May 2008
    Location
    Irwindale, CA
    Posts
    16,488

    Default

    Unfortunately this sounds like a hardware malfunction. I would suggest exchanging it with the dealer where it was purchased.

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