Problem with KeyRig 49 certification
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Thread: Problem with KeyRig 49 certification

  1. #1
    Join Date
    Dec 2008
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    Unhappy Problem with KeyRig 49 certification

    Hello, I'm French so excuse me for my bad english .
    I buy the M-Audio KeyRig 49 but then I want to certified it, I can't download the file.

    I have XP SP1, I don't know if the software is compatible with it.

    Thank.

  2. #2
    Jared is offline Tech Support, Community Mgr, Customer Advocate
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    Default

    Are you entering the certification code before clicking certify online? What happens when you try and certify it? Do you get an error message? Do you see the link to download the certificate?

  3. #3
    Join Date
    Dec 2008
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    Yes I entering the certification code and it was good, but they are a white page when I click on "Certify On-line" and nothing is downloading, there are no link for download.

  4. #4
    Jared is offline Tech Support, Community Mgr, Customer Advocate
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  5. #5
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    The udpate file doesn't work, he ask that he doesn't find Key Rig (the version I download).

  6. #6
    Jared is offline Tech Support, Community Mgr, Customer Advocate
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  7. #7
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    Default

    Thanks, the software work now.

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