Audiophile 2496 - code 10

[DJ-Hoodzie]

Iv just had to complety restore my computer due to a virus and im now having problems installing the Audiophile 2496 soundcard. I kept getting the code 10 error message when trying to install the drivers. i turned my computer off for the night and turned it on in the morning and the sound card was working fine.

After i had finished what i was doin i turned the computer off. when i went back on my computer after turning it off it went back to the 1st problem i was having. saying the code 10 error??

Any idea on why it worked after loads of attempts and then when it was working it stopped again???

[DJ-Hoodzie]

Hi guys

Iv recently had to wipe my computer due to a bad virus and after re-installing everythin my Audiophile 2496 sound card will not work. I spent all day and night trying to sort this but it keeps throwing up Code 10 error. After giving up on it i turned my computer off and went to bed. Next morning turned my computer on and for some wierd reason it was working?? After then turning my computer off again and the next day going back onto my computer it had lost the sound card and now im back with the same problem.

I have done the Run>msinfo32 and searched for my m-audio sound card and it has shown up like this

Name SoundMAX Integrated Digital Audio
Manufacturer Analog Devices, Inc.
Status OK
PNP Device ID PCI\VEN_8086&DEV_24D5&SUBSYS_82271043&REV_02\3&267 A616A&0&FD
I/O Port 0x0000A400-0x0000A4FF
I/O Port 0x0000A000-0x0000A03F
Memory Address 0xFBDFF800-0xFBDFF9FF
Memory Address 0xFBDFF400-0xFBDFF4FF
IRQ Channel IRQ 17
Driver c:\windows\system32\drivers\smwdm.sys (5.12.01.5410, 215.81 KB (220,992 bytes), 01/11/2009 21:40)

Name M-Audio Delta Audiophile
Manufacturer M-Audio
Status Error
PNP Device ID ROOT\MEDIA\0000
Driver c:\windows\system32\drivers\delta.sys (5.10.00.5057, 295.25 KB (302,336 bytes), 04/11/2009 13:45)

I have also looked at the IRQ's in Hardware Resources and its showing me this

IRQ 0 System timer OK
IRQ 4 Communications Port (COM1) OK
IRQ 6 Standard floppy disk controller OK
IRQ 8 System CMOS/real time clock OK
IRQ 9 Microsoft ACPI-Compliant System OK
IRQ 13 Numeric data processor OK
IRQ 14 Primary IDE Channel OK
IRQ 15 Secondary IDE Channel OK
IRQ 16 ATI Radeon 9550 / X1050 Series OK
IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24D2 OK
IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24DE OK
IRQ 17 VIA OHCI Compliant IEEE 1394 Host Controller OK
IRQ 17 SoundMAX Integrated Digital Audio OK
IRQ 18 Intel(R) 82801EB USB Universal Host Controller - 24D7 OK
IRQ 18 Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1 OK
IRQ 19 Intel(R) 82801EB USB Universal Host Controller - 24D4 OK
IRQ 21 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 22 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 23 Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD OK
IRQ 23 VIA USB Enhanced Host Controller OK
IRQ 23 Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller OK

Any ideas?????

[JA]

<posts merged>

How did you restore your computer? Did you format and re-install everything?

Have you tested the card in different PCI slots?

[DJ-Hoodzie]

i had to do a system restore and then re-installed windows etc. im not 100% sure how to change the card to a different pci slot

[DJ-Hoodzie]

Its now saying its found audiophile 1010?? when the soundcard is the 2496

[JA]

That's very strange. To test a different PCI slot, shut down the computer and physically move the Delta PCI card to a different PCI slot.

If the problem persists, do you have access to a different computer, or a second hard drive or partition you could do a clean install of the OS on, to test the Audiophile?

[DJ-Hoodzie]

yea i think i can test it on another computer. do you think its the soundcard or the motherboard?

[JA]

Code 10 is usually caused by a severe IRQ/resource conflict, or a defective device. If you get a code 10 on a second computer, the problem is likely the sound card, but if it works on the other computer, something may still be corrupt on the other system. In which case you may want to back up all of your data, format the HD, and do a clean install of the OS and system drivers.

[DJ-Hoodzie]

ok so if its conflicting is there anyway to find out what its conflicting with as the guy who built my computer years ago said he had big issues gettin the soundcard to work but he did get it working and it only stopped working after i had to do a system restore due to a virus

[JA]

This guide will show you how to check for conflicts: http://www.m-audio.com/index.php?do=...04295aec1f755b